For the past few days, I have found myself surfing wordpress.com’s blogs searching for something that will hopefully provide some writing inspiration. For today, I’m discussing pseudoperl’s post regarding knowledge management and IT.
What struck me most on pseudopearl’s post is its conviction that “technology will have no role in Knowledge Management if we do not have any knowledge to manage and (to) store(d)”. If you do not have any knowledge, you won’t have any use for knowledge management to begin with. I’m an IT practitioner by profession and though I recognize that IT is just a tool, an “enabler” if you may; disregarding IT is very shortsighted and dangerous IMHO.
Regarding knowledge bases, we’re actually starting off a wiki to document our current business processes and to try to codify both tacit and explicit knowledge that our staff may have. While it’s true that IT is just a part and not the whole of KM, discounting IT is like throwing away a very clear competitive advantage. If done properly, IT can bring your KM practice to heights you can only dream off without IT.